Ticket purchases are non-refundable. Ticket exchanges can be made by contacting the box office via email or phone up to 48 hours before the performance for which you purchased tickets. Ticket exchanges are not allowed less than 48 hours before the performance for which you purchased tickets.

The start time of the performance may be delayed or the performance may be interrupted due to inclement weather or other reasons. If a performance is cancelled before one hour of playing time has elapsed, including intermission, your ticket will serve as your rain check. Rain checks may be redeemed for a ticket of the same value for any performance of the same show, provided the performance you choose to use your rain check for has available seats.

If a performance is given after a delayed start or resumes after an interruption, rain checks are not valid and may not be exchanged or refunded. We will make every effort to present the performance, and typically will not cancel the performance before 9:30pm. A delayed start time or the length of an interruption in the performance will be determined by theatre management on a per case basis.

Notice of delays or cancellations will be made over the theatre public address system and will also be posted on BSRT's social media and on our website.

In the case of a cancelled performance, beginning the next day the box office is open, rain checks may be exchanged for a ticket of the same value for any performance of the same show, provided the performance you choose to use your rain check for has available seats. Rain checks may also be donated back to Beach Street Repertory Theatre. Rain checks must be redeemed by the closing performance of the production either via email, phone, or at the box office one hour prior to a performance. Only actual, legible tickets, in their original form will be accepted as rain checks.